Privacy Policy

1. Introduction

Global Sports Slowpitch, LLC ("Global Sports Slowpitch," "we," "us," or "our") operates the website at gsslowpitch.com and the Global Sports Slowpitch mobile application (collectively, the "Platform"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Platform.

By using the Platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, phone number, and role (such as coach, team manager, parent, or referee). If you register on behalf of a team or organization, we also collect team name, organization affiliation, and home state.

Player & Roster Information

Coaches and team managers may submit player rosters that include player names, jersey numbers, and positions. This information is used solely for tournament administration and scheduling purposes.

Payment Information

Tournament registration fees are processed through Stripe, a third-party payment processor. We do not store credit card numbers, bank account details, or other sensitive financial information on our servers. Please refer to Stripe's Privacy Policy for information on how your payment data is handled.

Usage Data

We automatically collect certain information when you use the Platform, including your IP address, browser type, device information, pages visited, and interaction patterns. This data helps us improve the Platform and diagnose technical issues.

Communications

If you contact us through our chat widget, contact form, or email, we retain the content of those communications to provide support and improve our services.

3. How We Use Your Information

We use the information we collect to:

• Manage tournament registrations, scheduling, and scoring
• Send transactional emails (registration confirmations, team approvals, magic link sign-ins, schedule updates)
• Send promotional communications about upcoming tournaments (you can opt out at any time)
• Process payments for tournament registration fees
• Provide customer support
• Improve and maintain the Platform
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services to operate the Platform:

• Stripe — payment processing for tournament registration fees
• Resend — transactional and marketing email delivery
• Cloudflare — website hosting, content delivery, and security
• Expo / Apple App Store / Google Play — mobile app distribution and push notifications

Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their policies.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following circumstances:

• Tournament operations: Team and roster information may be shared with venue operators, referees, and tournament directors as needed to run events.
• Service providers: We share data with the third-party services listed above to operate the Platform.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.
• Safety: We may disclose information to protect the rights, safety, or property of our users, the public, or Global Sports Slowpitch.

6. Children's Privacy

Our Platform serves adult slow-pitch softball tournaments and is not directed at children. Accounts on our Platform are created and managed by adults — not by children. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at info@gsslowpitch.com and we will take steps to remove that information.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encrypted connections (HTTPS), secure authentication (passwordless magic links), and limiting access to personal data to authorized personnel. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at info@gsslowpitch.com.

10. Push Notifications

Our mobile app may send push notifications for game scores, schedule changes, and tournament updates. You can manage your notification preferences in your device settings at any time.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Global Sports Slowpitch, LLC
Email: info@gsslowpitch.com
Website: gsslowpitch.com